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NEWS TOPIC

# public services

2 stories, newest first. Times are Eastern.

## Monday, November 2

Original

### [Ottawa's 3-1-1 line saw abandoned calls rise 54% in 2025 as wait times worsened, audit finds](https://voche.me/on/ottawa-2026/news/ottawa-auditor-general-311-audit-november-2026)

An Ottawa auditor general audit found that 3-1-1 abandoned calls rose 54% from 2024 to 2025, and that a data error made the city's published wait-time figure look 5 minutes shorter than it actually was.

12:44 pm ET3 min read

## Tuesday, October 13

Reported

### [Ottawa mayoral candidate Leiper and Ward 17 incumbent Menard call for Sunday library hours](https://voche.me/on/ottawa-2026/news/leiper-menard-library-hours-2026-10-13)

Mayoral candidate Jeff Leiper and Capital Ward councillor Shawn Menard have each committed to expanding Ottawa Public Library hours, with Menard's petition gathering hundreds of signatures.

9:34 am ET3 min read

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